Accessibility Statement

MEDUCATEED — ACCESSIBILITY STATEMENT

Effective Date: April 10, 2026 Last Updated: June 29, 2026 Document Version: 1.1

MeducateED is committed to ensuring that its digital educational platform, website, mobile applications, and Desktop Application are accessible to the widest possible audience — regardless of ability, disability, assistive technology, device, language, geographic location, or socioeconomic circumstance. This commitment is not a legal formality. It is a direct expression of MeducateED's foundational institutional philosophy: that access to high-quality medical education is a human right, not a privilege reserved for the few.

1. SCOPE OF THIS STATEMENT

1.1 This Accessibility Statement applies to all digital properties owned, operated, and maintained by MeducateED, including:

(a) The MeducateED website, accessible at https://meducateed.com and all associated subdomains and page paths;

(b) The MeducateED iOS mobile application, distributed through the Apple App Store;

(d) The MeducateED Desktop Application, available for Windows, macOS, and Linux operating systems;

(e) The Student Dashboard portal;

(f) The Skeuomorphic Book Viewer;

(g) The Slide+ lecture content viewer;

(h) The Corvus AI assistant widget;

(i) The MeducateED Open Library (https://meducateed.com/library);

(j) The MeducateED Advanced Research Journal (MARJ) (https://meducateed.com/marj);

(k) The MeducateED Blog (https://meducateed.com/media/blog);

(l) The admin-facing content management system at /admin/, to the extent it is used by MeducateED staff and contracted personnel; and

(m) All embedded web forms, interactive widgets, and dynamically generated content served through the above properties.

1.2 This Statement does not extend to: (a) third-party platforms and services that MeducateED links to or integrates with, including PayPal, Stripe, the Apple App Store, Google Play Store, Spotify, Anghami, Instagram, Facebook, TikTok, LinkedIn, Microsoft, or the Elsevier Complete Anatomy Atlas, each of which is governed by its own accessibility policies; (b) the Meducated Talks podcast, insofar as it is hosted and delivered by third-party audio platforms (Spotify and Anghami); or (c) any content within the Open Library that is sourced from and hosted by third parties and over which MeducateED does not exercise editorial or technical control. For the avoidance of doubt, MeducateED's own checkout pages — including the checkout flow for Local Payment Methods such as InstaPay, Vodafone Cash, and Fawry — are operated by MeducateED and remain within the scope of this Statement, even though the underlying bank or wallet application used to complete payment is a third-party service outside MeducateED's control.

2. MEDUCATEED'S COMMITMENT TO ACCESSIBILITY

2.1 Institutional Mission Alignment. MeducateED was founded on the principle that medical education must be democratized — made accessible to every qualified student regardless of financial circumstance, geographic location, or systemic barrier. That same principle extends with equal force to the technical accessibility of the platform itself. A student who relies on a screen reader, uses keyboard-only navigation, requires high-contrast display modes, depends on captioned audio, or accesses the platform under constrained network conditions deserves the same quality of educational experience as any other user.

2.2 Universal Design as a Standard. MeducateED designs and builds its digital properties with universal design principles embedded at the architecture level, not retrofitted as an afterthought. Accessibility considerations are incorporated at every stage of MeducateED's nine-step pedagogical production pipeline — from content structuring and visual design to platform integration and quality assurance review. Every module published on the platform passes through MeducateED's independent Quality Assurance team, whose review mandate includes assessment of content accessibility.

2.3 International Student Community. MeducateED serves a student body drawn from over fifteen countries across two continents, operating under diverse linguistic, technological, and socioeconomic conditions. The platform's native multilingual caption infrastructure, mobile-first architecture, and locally calibrated pricing reflect a design philosophy oriented toward inclusion rather than exclusion. This Accessibility Statement formalizes and extends that orientation to users with disabilities.

3. APPLICABLE STANDARDS AND CONFORMANCE TARGET

3.1 Primary Standard. MeducateED adopts the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C), as its primary technical accessibility standard. MeducateED targets conformance at Level AA — the internationally recognized standard for meaningful accessibility compliance, required by accessibility legislation in the European Union, the United Kingdom, the United States, Canada, Australia, and numerous other jurisdictions.

3.2 WCAG 2.1 Level AA encompasses compliance with all four foundational accessibility principles:

(a) Perceivable — Information and user interface components must be presentable to users in ways they can perceive, including through non-visual channels such as screen readers and text alternatives;

(b) Operable — User interface components and navigation must be operable by users who rely on keyboard navigation, voice input, switch access, or other alternative input methods;

(c) Understandable — Information and the operation of the interface must be understandable to users with cognitive, language, and learning disabilities; and

(d) Robust — Content must be robust enough to be reliably interpreted by a wide variety of user agents, including current and future assistive technologies.

3.3 Aspirational Target. MeducateED aspires to achieve full WCAG 2.2 Level AA conformance as that standard matures and becomes widely adopted. Where WCAG 2.2 success criteria are technically feasible to implement on MeducateED's current stack, MeducateED incorporates them proactively.

3.4 Egyptian Legal Framework. MeducateED acknowledges the rights of persons with disabilities under Egyptian law, including the Rights of Persons with Disabilities Law No. 10 of 2018, and is committed to providing digital services that do not discriminate against users on the basis of disability to the fullest extent technically practicable.

3.5 International Frameworks Considered. In designing for the needs of its international user base, MeducateED also considers: the European Union Web Accessibility Directive (EU Directive 2016/2102); the United States Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act; the United Nations Convention on the Rights of Persons with Disabilities (CRPD); and the ISO/IEC 40500:2012 standard (which formally references WCAG 2.0 as an international standard). These frameworks are considered as design guidance; MeducateED's primary legal obligation is under Egyptian law.

4. KNOWN ACCESSIBILITY FEATURES

4.1 Website and Web Platform. MeducateED's website currently implements or is actively implementing the following accessibility features:

(a) Semantic HTML structure — all public pages are built using semantic HTML5 elements (including <header>, <main>, <nav>, <article>, <section>, <footer>, and heading hierarchy from <h1> through <h6>), enabling screen readers to correctly interpret and navigate page structure;

(b) Keyboard navigability — all interactive elements, including navigation menus, buttons, form fields, CTA buttons, and the Corvus AI widget, are accessible via keyboard navigation (Tab, Shift+Tab, Enter, Space, and Arrow keys) without requiring the use of a mouse or pointer device;

(c) Visible focus indicators — keyboard focus states are visually indicated on all interactive elements, with a gold-accented focus ring consistent with MeducateED's design system, ensuring that keyboard-only users can track their position on the page;

(d) Alternative text for images — all informational images, anatomical illustrations, book cover images, team portraits, and Open Graph images carry descriptive alt attributes; purely decorative images carry empty alt="" attributes to prevent screen reader verbosity;

(e) ARIA labels and landmarks — ARIA roles, labels, and landmark attributes are applied to dynamic content regions, modal dialogs, dropdown menus, the Corvus chat panel, and other interactive components that are not fully described by native HTML semantics alone;

(f) Color contrast — MeducateED's primary brand palette, including the navy (#00153D) and gold (#ECA424) primary combination and the paper (#F6F3EE) and ink system, is designed to meet or exceed the WCAG 2.1 Level AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text and graphical elements;

(g) Resizable text — all text content on the platform scales correctly when the browser's default text size is increased up to 200%, without loss of content, functionality, or horizontal scrolling on standard viewport sizes;

(h) No reliance on color alone — information conveyed by color (such as status indicators, form validation states, and category markers on the Disaster Tracker map) is also conveyed through text labels, icons, or patterns, ensuring that users with color vision deficiency can fully access the information;

(i) Form accessibility — all web forms built through MeducateED's form builder include visible labels associated with each field, descriptive placeholder text, clear error messages that identify the specific field in error and describe the nature of the error, and ARIA-described validation states;

(j) Open Library resource listings — all resource cards include fully labelled interactive elements, accessible download links with file type and size information, and text-based descriptions that do not rely on visual layout alone;

(k) Page language declaration — all pages declare the primary language in the HTML lang attribute (lang="en" for English-primary pages), enabling screen readers and translation tools to process content correctly;

(l) Skip navigation link — a skip-to-main-content link is provided at the top of every page, allowing keyboard and screen reader users to bypass repeated navigation menus and proceed directly to the main content of each page;

(m) No automatic audio or video — no page on the MeducateED website auto-plays audio or video content with sound upon load. All media requiring user interaction to play is clearly labeled, and all media controls are keyboard-accessible;

(n) Descriptive link text — all hyperlinks are written with descriptive, contextually meaningful link text that conveys the destination or purpose of the link without requiring surrounding context (avoiding uninformative text such as "click here" or "read more" in isolation);

(o) Consistent navigation — navigation menus, page structure, and interactive patterns are consistent across all pages of the website, reducing cognitive load and supporting users with cognitive and learning disabilities; and

(p) Error identification and suggestion — form validation errors are presented in accessible formats with both visual and textual indication, and where possible, specific corrective suggestions are provided to assist Users in successfully completing submissions.

4.2 Multimedia Content — Captions and Transcripts.

(a) Multilingual captions — all video lecture content produced through MeducateED's nine-step production pipeline is enriched with multilingual captions as a standard production output. Captions are provided to serve the platform's international student community (students from over fifteen countries who may be learning in a language that is not their first language) and simultaneously constitute the primary accessibility feature for users who are Deaf, hard of hearing, or who process audio content better through reading.

(b) Caption accuracy standard — captions for all studio-produced video content undergo quality assurance review as part of MeducateED's nine-step production pipeline, ensuring a high level of accuracy appropriate to the technical and clinical vocabulary of medical education.

(c) Audio descriptions — for video content in which visual information essential to understanding the content is not conveyed through the audio track alone (such as three-dimensional anatomical animations), MeducateED provides or is working to provide audio description tracks or extended descriptions in supplementary written materials.

(d) Podcast — Meducated Talks — MeducateED is committed to providing written transcripts for all Meducated Talks podcast episodes. Episodes currently without transcripts are being addressed as part of MeducateED's ongoing accessibility improvement roadmap. Transcripts will be made available on the MeducateED Blog alongside each episode.

4.3 Mobile Applications (iOS and Android).

(a) MeducateED's native iOS and Android applications are designed to support the accessibility services provided by the respective operating systems, including Apple VoiceOver (iOS) and Google TalkBack (Android);

(b) All interactive elements within the mobile applications carry accessibility labels enabling screen reader identification;

(c) Touch targets are sized to meet or exceed the WCAG 2.1 minimum recommended touch target size, supporting users with motor impairments;

(d) The applications support dynamic text scaling through the device's system-level text size settings;

(e) The applications do not rely on device orientation (portrait or landscape) to the exclusion of the other, unless a specific feature has an inherent orientation requirement that cannot be avoided; and

(f) The applications comply with the Apple Human Interface Guidelines (HIG) and Google Material Design accessibility guidelines to the extent compatible with MeducateED's institutional design system.

4.4 Desktop Application.

(a) The Desktop Application is built as an Electron-based cross-platform application for Windows, macOS, and Linux. It inherits the accessibility features of the underlying operating system, including compatibility with system-level screen readers (NVDA and JAWS on Windows; VoiceOver on macOS; Orca on Linux);

(b) All interactive controls within the Desktop Application carry accessible names and roles;

(d) Video playback within the Desktop Application includes caption toggle controls that respect user preferences for caption display;

(e) The question bank interface is fully keyboard-navigable, enabling users who cannot operate a mouse to complete question bank sessions using keyboard controls alone; and

(f) The examination countdown and Daily Brief sections are rendered with sufficient color contrast and are announced to screen reader users when updated.

4.5 Skeuomorphic Book Viewer.

(a) The Skeuomorphic Book Viewer is designed with physical page-turn aesthetics. MeducateED acknowledges that the skeuomorphic CSS three-dimensional page-turn animation may not be fully compatible with all screen readers and assistive technologies in its animated form;

(b) MeducateED provides an accessible reading mode as an alternative to the animated Book Viewer, enabling users to access the same first-chapter content in a flat, scrollable, high-contrast format with full screen reader compatibility;

(c) All text content within the Book Viewer is rendered as selectable, screen-reader-accessible text, not as images of text;

(d) Page navigation controls (forward, back, page number input, zoom, fullscreen) are all keyboard-accessible and ARIA-labeled; and

(e) The Student ID watermark overlay is implemented as a CSS pseudo-element with pointer-events: none and aria-hidden="true", ensuring it is visually present for its anti-piracy purpose without interfering with screen reader access to underlying content.

4.6 Slide+ Content. Accessibility of individual Slide+ presentations is dependent on the HTML structure of each uploaded presentation. MeducateED's Slide+ viewer template wraps all uploaded content in an accessible outer shell (including skip navigation, keyboard-navigable slide controls, Student ID watermark as aria-hidden, and a fullscreen toggle). However, MeducateED acknowledges that the accessibility of the internal content of each Slide+ presentation is dependent on how that content was authored. MeducateED's academic content team is required to follow MeducateED's internal content accessibility guidelines when authoring Slide+ presentations.

4.7 Corvus AI Assistant.

(a) The Corvus chat panel is implemented as a keyboard-accessible, ARIA-labeled dialog element (role="dialog", aria-modal="true", aria-label="Corvus — MeducateED Academic Concierge");

(b) The Corvus activation button is keyboard-focusable and carries an accessible label;

(c) All messages within the Corvus conversation panel are announced to screen reader users via ARIA live regions (aria-live="polite" for incoming responses);

(d) The chat input field carries a visible label and placeholder text that is not relied upon as the sole source of instruction; and

(e) The close button for the Corvus panel is keyboard-accessible and carries the accessible label "Close Corvus assistant."

4.8 Custom Cursor and Visual Effects.

(a) MeducateED implements a custom gold cursor on desktop browsers. The custom cursor is implemented as a CSS and JavaScript overlay on top of — not as a replacement for — standard browser cursor behavior. Users whose browsers or assistive technologies override custom cursors will experience the standard system cursor without loss of functionality;

(b) All GSAP-driven scroll animations (including the anatomy dismantling effect, the Manifesto Word Reveal, and page transition effects) respect the prefers-reduced-motion CSS media query. When a user has enabled the "reduce motion" setting at the operating system level, all animated transitions are replaced with immediate state changes, and scroll-triggered animations are presented as static content in their final state;

(c) Three-dimensional WebGL rendering via Three.js (used on the Disciplines page and Anatomy Atlas) is implemented with a graceful fallback to a two-dimensional CSS static illustration on browsers and devices where WebGL is unsupported or where the user has reduced motion enabled; and

(d) No content or functionality is delivered exclusively through animation, hover state, or time-limited visual interaction. All information conveyed through animation is also available through static text or persistent visual presentation.

4.9 Behavioral Monitoring and Assistive Technology Users.

(a) MeducateED operates continuous, automated behavioral monitoring systems across all platform access channels for the purposes of content protection, anti-piracy detection, and intellectual property enforcement, as disclosed in full in Section 43 of the Terms of Use and Section 33 of the Privacy Policy. These systems collect and analyze Behavioral Monitoring Data including cursor movement, click patterns, keyboard events, scroll behavior, and background process signals during every User session.

(b) MeducateED acknowledges that users relying on assistive technologies — including but not limited to screen readers, voice control software, switch access devices, eye-tracking systems, breath-controlled input devices, on-screen keyboards, and other alternative input methods — may generate interaction patterns that differ materially from standard mouse and keyboard behavior. These differences may include: slower navigation and longer dwell times on content elements; use of keyboard-only navigation generating different event sequences from mouse navigation; voice control commands generating synthetic input events; and non-standard scroll and navigation patterns arising from the mechanics of the assistive technology.

(c) MeducateED's behavioral monitoring thresholds and risk classification profiles are designed and configured with awareness of known assistive technology interaction patterns. MeducateED takes reasonable technical steps to ensure that interaction patterns generated by legitimate, recognized assistive technologies are excluded from the risk profiles associated with content piracy or prohibited conduct, and are not automatically flagged as suspicious.

(d) However, MeducateED cannot guarantee that every assistive technology interaction pattern will be correctly classified in every instance. If you use assistive technology and your Account is suspended, and you believe the suspension was the result of your assistive technology's interaction pattern being incorrectly flagged rather than any actual prohibited conduct, you have the right to appeal that suspension by contacting both legal@meducateed.com and accessibility@meducateed.com simultaneously. MeducateED will prioritize review of any such appeal and will reinstate the Account if it determines that the suspension was based on an erroneous behavioral classification attributable to assistive technology use.

(e) MeducateED's commitment to accessibility does not diminish or modify its right to enforce its intellectual property rights and content protection obligations. The right of users to accessible platform interaction and the obligation of all users not to reproduce or distribute MeducateED's proprietary content coexist and are equally applicable to all users, including those with disabilities.

4.9 Disaster Tracker.

(a) The Disaster Tracker map (powered by Leaflet.js or Mapbox GL) is supplemented by a full event list view below the map, rendering all active events as text-based cards with event title, category, date, location, and severity information. This list view provides a complete, fully accessible alternative to the map for users who are unable to interact with the visual map component;

(b) All map markers carry accessible tooltip text and are keyboard-selectable where technically feasible within the mapping library's constraints;

(d) The NASA EONET attribution is presented as plain, accessible text with a standard hyperlink.

5. KNOWN LIMITATIONS AND AREAS OF ONGOING IMPROVEMENT

5.1 MeducateED is committed to full transparency regarding accessibility limitations currently present in its digital properties. The following limitations have been identified and are actively being addressed:

(a) Three-dimensional anatomical content — the full Three.js–rendered three-dimensional anatomical dismantling effect on the Disciplines page and the interactive Anatomy Atlas are, by their nature, visual experiences with limited screen reader equivalence. MeducateED provides textual and two-dimensional static alternatives for all anatomical concepts presented in three-dimensional form, and continues to develop richer text-based descriptions. Complete equivalence for this specific content type remains an ongoing engineering and content challenge.

(b) Legacy Slide+ content — Slide+ presentations authored prior to the formal adoption of MeducateED's internal content accessibility guidelines may not fully conform to WCAG 2.1 Level AA internal structure requirements. MeducateED is conducting a systematic review of all archived Slide+ content and will publish an accessibility-remediated version of any presentation identified as non-conformant.

(c) Podcast transcripts — not all episodes of the Meducated Talks podcast currently have published written transcripts. MeducateED is working to produce and publish transcripts for all back-catalogue episodes within a defined roadmap period. New episodes will have transcripts published within fourteen (14) days of episode release.

(d) Third-party embedded content — where MeducateED embeds third-party content (including Spotify podcast players and social media embeds on the Blog), the accessibility of the embedded widget is dependent on the third-party provider. MeducateED has no control over the accessibility of these embedded third-party elements and notes them as a known limitation.

(e) MARJ article PDFs — certain MARJ articles, particularly those submitted by external researchers in PDF format, may contain accessibility barriers such as scanned image-based text, insufficient tagging, or missing alternative text for figures. MeducateED's editorial team is implementing a PDF accessibility review as part of the MARJ article acceptance workflow for all new submissions. Remediation of the existing archive is being addressed progressively.

(f) Complex data tables — certain comparison tables on the website (including competitive positioning tables) use complex multi-column layouts. MeducateED is in the process of ensuring all data tables carry complete header associations (scope attributes and aria-label attributes) to enable full screen reader comprehension of table structure.

(g) Book Viewer animation — as noted in Section 4.5, the primary animated Skeuomorphic Book Viewer experience may not be fully compatible with all assistive technologies. The accessible reading mode alternative mitigates this limitation. MeducateED is continuing to improve the accessibility of the animated viewer itself.

5.2 MeducateED prioritizes accessibility remediation based on the severity of the barrier, the frequency of the affected user journey, and the technical complexity of the fix. Critical barriers — those that prevent a user from accessing primary educational content or completing enrollment — are addressed immediately upon identification. Enhancement-level items are addressed on a rolling basis as part of each development release.

6. ACCESSIBILITY TESTING AND QUALITY ASSURANCE

6.1 Automated Testing. MeducateED conducts automated accessibility audits of its website and platform using industry-standard tools including but not limited to axe DevTools, Lighthouse, and WAVE Web Accessibility Evaluation Tool, integrated into the development workflow and run against all page templates before any major release.

6.2 Manual Testing. In addition to automated testing, MeducateED conducts manual accessibility reviews of all major page templates, interactive components, and critical user journeys (including enrollment, Account creation, course access, and form submission) using:

(a) Keyboard-only navigation testing (Tab, Shift+Tab, Enter, Space, Arrow keys, and Escape) on all major browsers;

(b) Screen reader testing using NVDA with Mozilla Firefox on Windows; JAWS with Google Chrome on Windows; Apple VoiceOver with Safari on macOS and iOS; and Google TalkBack on Android;

(d) Color contrast verification against WCAG 2.1 Level AA thresholds using WebAIM Contrast Checker and Colour Contrast Analyser.

6.3 Reduced Motion Testing. All animated features are tested with prefers-reduced-motion: reduce active at the operating system level to verify correct fallback behavior.

6.4 Mobile Accessibility Testing. Mobile applications are tested for accessibility on: iPhone (current and one prior generation model, with VoiceOver active); Android (current flagship and mid-range device, with TalkBack active); and tablets (iPad and Android tablet).

6.5 Third-Party Accessibility Audit. MeducateED commits to commissioning an independent third-party accessibility audit by a qualified accessibility consultant or specialist firm at intervals of no less than every twenty-four (24) months, with the first audit to be completed within twelve (12) months of this Statement's effective date. The results of each audit will inform MeducateED's accessibility roadmap, and a summary of audit findings and remediation commitments will be published on this page.

6.6 QA Integration. Accessibility review is formally integrated into MeducateED's nine-step Quality Assurance process for new content. The QA team's review checklist includes: presence of alternative text for all informational images; correct heading hierarchy; caption availability for all video content; form label association; and color contrast verification for all text and graphical elements in new content.

7. ASSISTIVE TECHNOLOGY COMPATIBILITY

7.1 MeducateED's website and platform are designed and tested for compatibility with the following assistive technologies and browsing environments:

Assistive Technology	Environment	Support Level
NVDA (latest stable release)	Firefox on Windows	Full support target
JAWS (latest stable release)	Chrome on Windows	Full support target
VoiceOver	Safari on macOS (current + one prior OS)	Full support target
VoiceOver	Safari on iOS (current + one prior OS)	Full support target
TalkBack	Chrome on Android (current + one prior OS)	Full support target
Orca	Firefox on Linux (Ubuntu 22+)	Best-effort support
Keyboard-only navigation	All major browsers	Full support target
Browser zoom (up to 200%)	All major browsers	Full support target
OS High Contrast Mode	Windows 10/11	Supported
Dark Mode system preference	macOS, iOS, Android	Honored via CSS media query
Reduced Motion preference	All OS with prefers-reduced-motion	Fully respected
Voice Control (Dragon NaturallySpeaking)	Windows browsers	Best-effort support
Voice Control (Apple Voice Control)	macOS, iOS	Best-effort support
Switch Access	iOS, Android	Best-effort support
Browser text resize	All major browsers	Full support target

7.2 "Full support target" means MeducateED commits to testing against and remediating any critical or serious barriers identified in these combinations. "Best-effort support" means MeducateED designs with these technologies in mind but may not conduct systematic testing in every release cycle. Users who encounter barriers with best-effort technologies are strongly encouraged to report them via the accessibility feedback channel described in Section 9.

7.3 Browser Support. MeducateED's website targets full functional and accessible support on: the two most recent stable releases of Google Chrome; Mozilla Firefox; Apple Safari; and Microsoft Edge. Internet Explorer is not supported.

8. LANGUAGE ACCESSIBILITY

8.1 MeducateED recognizes that its student body spans over fifteen countries across two continents, with diverse primary languages. While the primary instructional and platform language is English (with certain course content also available in Arabic and other languages via multilingual captions), MeducateED takes the following steps to support linguistic accessibility:

(a) Multilingual video captions — all studio-produced video lectures carry multilingual captions as a standard production feature, supporting comprehension for students whose primary language is not English and simultaneously supporting hearing accessibility;

(b) Platform language declaration — all pages declare a lang attribute, enabling screen readers and browser translation tools to correctly process the page language;

(c) Arabic language support — the MeducateED platform supports right-to-left (RTL) text rendering for Arabic language content, ensuring that Arabic-script content in captions, course materials, and the Open Library is displayed correctly; and

(d) Plain language commitment — MeducateED endeavors to write platform interface text, error messages, navigation labels, and instructional copy in plain, direct language that is comprehensible to users with varying levels of English proficiency, consistent with the platform's institutional voice guidelines.

8.2 This Accessibility Statement is published in English. MeducateED will consider publishing translated versions of this Statement as the platform expands into additional language markets.

9. HOW TO REPORT AN ACCESSIBILITY BARRIER

9.1 MeducateED actively welcomes feedback from users who encounter accessibility barriers on any of its digital properties. If you experience an accessibility barrier that prevents or impairs your use of any MeducateED Service, we want to know about it — and we are committed to responding meaningfully.

9.2 To report an accessibility barrier, please contact MeducateED using any of the following methods:

Email: accessibility@meducateed.com (dedicated accessibility feedback channel) General enquiries: info@meducateed.com Phone: +20 155 371 3741 Post: MeducateED, 26th of July Corridor, First Al Sheikh Zayed, Giza Governorate, Arab Republic of Egypt

9.3 When reporting an accessibility barrier, to enable MeducateED to investigate and respond effectively, please include — to the extent you are able:

(a) The URL or location within the platform where you encountered the barrier; (b) A description of the accessibility issue you experienced; (c) The assistive technology, browser, and operating system you were using; (d) What you were trying to do when you encountered the barrier; and (e) Your preferred method of follow-up contact.

You are not required to disclose a disability or medical condition in order to report an accessibility barrier or request an accommodation. MeducateED will treat all accessibility feedback with full confidentiality.

9.4 Response Commitment. MeducateED commits to:

(a) Acknowledging receipt of all accessibility reports within three (3) business days;

(b) Providing an initial assessment of the reported issue within ten (10) business days;

(c) Communicating a proposed resolution or workaround within twenty (20) business days for issues affecting primary educational content or core enrollment journeys, and within forty-five (45) business days for lower-priority issues; and

(d) Following up with the reporting User upon completion of any remediation.

9.5 If a User requires accessible content or a reasonable accommodation that is not currently available on the platform, and such accommodation is reasonably practicable, MeducateED will make good-faith efforts to provide a temporary alternative or workaround while a permanent solution is developed.

10. REASONABLE ACCOMMODATIONS AND INDIVIDUAL SUPPORT

10.1 MeducateED recognizes that accessibility standards, however well implemented, may not address every individual need. If you have a specific accessibility need that is not met by MeducateED's platform in its current state, MeducateED will work with you on a case-by-case basis to identify a reasonable accommodation or alternative means of accessing the relevant content or feature.

10.2 Requests for individual accommodations should be submitted to accessibility@meducateed.com, with a description of the accommodation requested. MeducateED will respond within ten (10) business days.

10.3 Examples of reasonable accommodations MeducateED may provide include: provision of course content in alternative formats (such as downloadable transcripts, extended audio descriptions, or alternative text formats); adjusted assessment timelines where technically feasible within the platform; and direct support from MeducateED's Academic Support team as a supplement to platform-delivered content.

10.4 MeducateED does not charge any additional fee for accessibility accommodations or for content provided in alternative accessible formats.

10.5 Usage Data and Accessibility Improvement. MeducateED's collection and analysis of platform usage data — as described in Section 4.5 of the Privacy Policy and Section 24.4 of the Terms of Use — expressly includes analysis of accessibility-related usage patterns for the purpose of improving the accessibility of the platform. This includes: monitoring the frequency with which users employ keyboard navigation versus mouse navigation; detecting sessions where assistive technology interaction patterns are present; analyzing caption engagement rates and preferred caption language selections; identifying pages and content elements where users with assistive technologies experience elevated drop-off or error rates; and monitoring the uptake of accessible alternative modes such as the Book Viewer accessible reading mode. This data is used exclusively for platform improvement and accessibility enhancement and is analyzed in anonymized, aggregated form wherever technically feasible.

11. ACCESSIBILITY AND THE SCHOLARSHIP PROGRAM

11.1 MeducateED's commitment to accessibility extends beyond technical platform compliance to encompass economic and social accessibility. MeducateED's Scholarship Program — with a fund exceeding USD $135,000 — includes dedicated financial aid scholarships for students operating under severe financial constraints, ensuring that cost is not a barrier to accessing MeducateED's educational resources.

11.2 Students with disabilities who require financial assistance to access MeducateED's platform are encouraged to apply for a Financial Aid Scholarship through the Scholarships page at https://meducateed.com/community/scholarships. Disability status does not affect scholarship eligibility criteria but may be disclosed voluntarily in a scholarship application where it is relevant to the applicant's financial or educational circumstances.

11.3 MeducateED does not discriminate against any applicant, student, or user on the basis of disability in any aspect of its admissions, scholarship, enrollment, or educational program.

12. ACCESSIBILITY FOR CONTENT CONTRIBUTORS AND PARTNERS

12.1 MeducateED's accessibility obligations extend to content contributed to the platform by instructors, academic partners, B2B partners, and MARJ authors. All individuals contributing content to MeducateED's platform are required to adhere to MeducateED's Content Accessibility Guidelines, which are communicated to contributors at the time of engagement.

12.2 Instructor-Created Content. MeducateED instructors are required to ensure that all lecture materials, handout PDFs, and supplementary documents provided for integration into the platform: (a) use semantic document structure (headings, paragraph styles) rather than visual formatting alone; (b) include alternative text for all images, diagrams, and anatomical figures; and (c) avoid conveying information through color alone.

12.3 MARJ Submissions. Authors submitting articles to the MARJ are required to comply with the MARJ's Author Accessibility Guidelines (published on the MARJ submission portal), which require all submitted PDFs to be tagged, all figures to carry alternative text, and all data tables to be structured with proper headers. MeducateED's editorial team reviews all accepted articles for basic PDF accessibility before publication.

12.4 Affiliate and B2B Partners. Partners who co-create content with MeducateED for publication on the platform are required to follow MeducateED's content accessibility standards as specified in the relevant Partnership Agreement.

13. FUTURE ACCESSIBILITY ROADMAP

13.1 MeducateED is committed to continuous accessibility improvement. The following initiatives form part of MeducateED's accessibility roadmap for the near and medium term:

(a) Complete podcast transcript backlog — publish written transcripts for all existing Meducated Talks podcast episodes within twelve (12) months of this Statement's effective date, and maintain a fourteen (14) day turnaround for all new episode transcripts going forward;

(b) Third-party accessibility audit — commission an independent accessibility audit by a qualified specialist within twelve (12) months of this Statement's effective date, and publish a summary of findings and remediation commitments on this page;

(c) MARJ archive PDF remediation — conduct a systematic accessibility review of all MARJ articles published prior to the implementation of the PDF accessibility submission requirement, and publish remediated versions of non-conformant articles on a rolling basis;

(d) Anatomy Atlas audio descriptions — develop and integrate audio description tracks or rich text-based equivalents for all three-dimensional anatomical animation content;

(e) Corvus voice input support — evaluate and, where technically feasible, implement voice input capability for the Corvus chat interface as an alternative to typed text input;

(f) WCAG 2.2 Level AA conformance review — conduct a gap analysis against WCAG 2.2 Level AA success criteria and publish a remediation plan for any identified gaps;

(g) Expanded language support — as MeducateED expands into Saudi Arabia, UAE, Jordan, Libya, Morocco, Tunisia, and the broader MENA region, ensure that all newly launched curricula and regional platform variants implement the full suite of accessibility features described in this Statement from day one of launch; and

(h) Dentistry, Pharmacy, Physiotherapy, and Nursing vertical launch — all content and features developed for MeducateED's upcoming healthcare discipline expansions will be built to WCAG 2.1 Level AA from inception, with accessibility incorporated at the content production stage rather than remediated post-launch.

14. FEEDBACK, ESCALATION, AND COMPLAINTS

14.1 If you are dissatisfied with MeducateED's response to an accessibility concern — whether because the response was inadequate, the proposed remedy did not resolve your issue, or because you believe your concern was not taken seriously — you may escalate your complaint through the following channels:

Step 1 — Internal Escalation. Submit a written escalation to info@meducateed.com with the subject line "Accessibility Complaint Escalation." A senior member of MeducateED's team will review the escalation and respond within ten (10) business days.

Step 2 — Egyptian Regulatory Authority. If you are resident in Egypt and remain dissatisfied following internal escalation, you may file a complaint with the National Council for Disability Affairs (NCDA) under the Ministry of Social Solidarity, which is responsible for monitoring compliance with Egypt's Rights of Persons with Disabilities Law No. 10 of 2018.

Step 3 — International Regulatory Channels. Users based outside Egypt who remain dissatisfied may contact the relevant regulatory authority or ombudsman in their jurisdiction. MeducateED will cooperate fully with any regulatory investigation into accessibility compliance.

14.2 MeducateED will not take any adverse action against any user, partner, or contributor for raising an accessibility concern or complaint in good faith.

15. REVIEW AND UPDATE OF THIS STATEMENT

15.1 This Accessibility Statement will be reviewed and updated at minimum once every twelve (12) months, and immediately following: (a) any major platform rebuild or redesign; (b) any third-party accessibility audit; (c) the launch of any new major product, feature, or regional expansion; or (d) any change in applicable accessibility law or standards relevant to MeducateED's operations.

15.2 The current version number, effective date, and last updated date are published at the top of this Statement. MeducateED maintains a version history of all prior versions of this Statement in its administrative records.

15.3 Users who have subscribed to MeducateED platform notifications will be notified of any material update to this Statement via email or in-platform notification.

16. CONTACT INFORMATION

For all accessibility-related enquiries, feedback, accommodation requests, and complaints, please contact:

MeducateED — Accessibility 26th of July Corridor, First Al Sheikh Zayed, Giza Governorate, Arab Republic of Egypt Dedicated Accessibility Email: accessibility@meducateed.com General Enquiries: info@meducateed.com Phone: +20 155 371 3741 Website: https://meducateed.com

Account-specific accessibility requests — for example, a request that requires MeducateED to make a change to your specific Account — should be sent to info@meducateed.com and should include your full legal name, the phone number registered to your Account, and any relevant supporting documents, in accordance with Section 41.3 of the Terms of Use and Section 32.4 of the Privacy Policy, so that MeducateED can locate your Account and respond within three (3) to five (5) business days. General accessibility feedback that does not require Account-specific action may be submitted to accessibility@meducateed.com without this additional information, and will be handled in accordance with the response commitments in Section 9.4 of this Statement.

This Accessibility Statement reflects MeducateED's genuine and ongoing commitment to building a digital educational institution that is open, equitable, and fully accessible to every student who needs it — regardless of ability, circumstance, or where in the world they are.

Please note that by completing any purchase of any MeducateED product or Service, you automatically and irrevocably agree to MeducateED's Refund Policy as set out in Section 11 of the Terms of Use and Service Agreement, in its entirety and without reservation.

The accessibility statement.