Support

How can we help you?

The questions we are actually asked, answered plainly.

What subjects does MeducateED cover?

Currently we cover medical school curricula across ten Egyptian universities. We are expanding to Dentistry, Pharmacy, Physiotherapy and Nursing in the near future.

Is MeducateED free?

We offer a mix of free and premium content. The Open Library is free to anyone who wants it. Some courses, question banks and books require a subscription or a one-time payment — and if price is the barrier, that is what the Scholarship Fund is for.

Does MeducateED offer scholarships?

Yes. Merit-Based Scholarships for top-performing students and Financial Aid Scholarships for those in need, plus named awards: the Dr. Youssef Mohammed Abdelsattar Memorial, the Dr. Hussam Abu Safiya Memorial, the Quran Ijazah Scholarship, and the Fantasy Premier League Scholarship.

Does MeducateED offer offline courses?

No — MeducateED focuses on online learning so that study fits around your timetable rather than the other way round. We do run offline events and clinical workshops with our partners; those are announced through Events.

Is my website account the same as my app account?

Yes. One email and one password work on this website, on the learning platform, and in the Android and iOS apps. Enrol once, anywhere, and you are enrolled everywhere.

How many devices can I use?

This website: as many as you like, whenever you like — your laptop, your phone, the library computer. It is not tied to a device. The learning platform and the mobile apps are different: those run on ONE active device, because that is what keeps the course material from walking out of the door. Need to move to a new phone or laptop? Ask us and we will move it for you.

Which platforms is the app available on?

Windows, Android and iOS. The full system requirements are on the Downloads page.

I have paid but my course is still locked. What now?

It usually unlocks on its own within a few minutes of payment. If it has not, open the course and enter your payment reference — the receipt number — when prompted. If it still will not open, contact us on WhatsApp and we will sort it out.

Still stuck?

Ask us directly